A hotspot that is “Relayed” is not directly connected to the internet and is utilizing another hotspot on the network to deliver data. This can adversely affect mining and earnings rewards. Relayed hotspots can be identified in Explorer. To fix the problem, Helium recommends enabling TCP Ports 44158 in both directions in your router. Learn how to fix your relay by Portforwarding. See other solutions for repair here. It’s likely you will see an improvement in earnings if you can take your hotspot off relay.